Skycrown Casino is committed to protecting the privacy and personal information of its users. This Privacy Policy explains how personal data is collected, processed, stored, and safeguarded when users create an account, access the platform, or use casino services. All data handling practices are implemented in accordance with applicable Australian privacy regulations and relevant international data protection standards.
Skycrown Casino collects both personal and non-personal information to operate the platform securely and efficiently. Personal information includes details provided during account registration and verification, such as full name, date of birth, residential address, email address, phone number, and payment-related information. Identity verification may require copies of official documents to confirm age and identity.
Non-personal information is collected automatically when users interact with the platform. This includes IP address, browser type, device information, operating system, session data, and usage patterns. This technical data is used to maintain platform functionality, enhance security, and monitor system performance.
Information collected by Skycrown Casino is used for clearly defined operational and legal purposes. Personal data is required to create and manage user accounts, process deposits and withdrawals, verify identity, and comply with regulatory obligations related to anti-money laundering and player protection. Contact information may be used to deliver account-related communications, security notifications, and service updates.
Non-personal and aggregated data is used to analyse platform usage, improve website functionality, detect fraudulent activity, and ensure system stability. Where marketing communications are provided, they are limited to registered users who have given consent through account settings and can be managed or withdrawn at any time.
Skycrown Casino uses cookies and similar tracking technologies to ensure proper platform operation and enhance user experience. Cookies are small data files stored on a user’s device that allow the platform to remember preferences, maintain active sessions, and support secure login functionality.
Users can manage cookie preferences through their browser settings, including blocking or deleting cookies. Restricting certain cookies may affect the availability of some platform features, such as account login persistence or personalised settings. Essential cookies required for security and account access remain active to ensure proper operation of the service.
Skycrown Casino applies technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. All sensitive information is transmitted using encrypted communication protocols, and access to personal data is restricted to authorised personnel who require it for operational or compliance-related purposes.
Data is stored on secure servers with controlled access, monitored systems, and regular security reviews. Identity verification documents and financial records are retained only for the period required by applicable laws and regulatory obligations, after which they are securely deleted or anonymised.
Users of Skycrown Casino have defined rights regarding their personal data under applicable privacy laws. These rights include the ability to request access to personal information held by the casino, request correction of inaccurate or outdated data, and request deletion of personal data where legally permissible.
Requests related to data access, correction, or deletion can be submitted through the account interface or by contacting customer support. Certain data may need to be retained to comply with legal, financial, or regulatory requirements, even after an account is closed.
Skycrown Casino may update this Privacy Policy to reflect changes in legal requirements, operational practices, or data protection standards. When updates occur, the revised policy is published on the platform and becomes effective upon publication. Users are encouraged to review the Privacy Policy periodically to remain informed about how personal data is handled.
This Privacy Policy forms an integral part of Skycrown Casino’s commitment to transparency, data security, and responsible operation for users in Australia.